Technical Support Engineer

https://www.enterpriserecruitment.com/job-search/6565-technical-support-engineer/software/hertfordshire/job2024-10-21 16:51:042024-12-15 Enterprise Recruitment
Job Type Permanent
Location Watford
Area Hertfordshire, England Hertfordshire England Watford
Sector Software
Salary £27500 per annum
Currency GBP
Start Date ASAP
Advertiser Kit Element
Job Ref V-45601-1
Description
This is an afternoon/evening technical support role operating within the hours of 2pm to 11pm Tuesday to Saturday.  After an initial 3 month training period in their Watford office, the position can be performed remotely.
Initially supporting a handful of clients You will be required to liaise with mobile network providers to diagnose connectivity issues. You will also provide customer support to our internal and external teams.

Salary: £27,500, with a review after 6 months. Regular performance reviews and 1-2-1 support help achieve targets.

Benefits:
  • 25 days holiday
  • Annual bonus
  • Life assurance at 4 times basic salary
  • Perkbox
  • Cycle-to-Work scheme
  • £50 contribution towards eye care per year
  • £25 per month contribution towards gym membership
Experience: Customer service or Network background is beneficial. An interest in computers, consumer electronics, or networking, and the ability to work well under pressure. A positive, energetic approach is essential.

Duties & Responsibilities:
  • Handling customer support requests via various channels
  • Proactive investigation and resolution of issues
  • Liaising with mobile network providers
  • Supporting internal & external teams
Key Skills & Qualifications:
  • Excellent written and verbal communication
  • Strong diagnostic and support skills
  • Proficiency in PC applications (Word, Excel, Email)
  • Good organisational skills
Desirable:
  • Experience with mobile telecommunications
  • Foreign language skills (Dutch/French/Swedish)
  • Customer service qualification
Apply
Apply Later
Sign in
Register
Apply
Later
Similar Jobs
  • 2025 Graduate Software Developer – Signal Processing
    England, Gloucestershire
    Software
    £40000 - £440000 per annum

    Graduate Software Developer – Signal Processing

    An opportunity has arisen for a Graduate Software Engineer to join an extremely well established design consultancy. You will be working on the latest in Signal and Image processing technology and will be provided with an excellent training...
  • Senior Software Developer
    England, Surrey
    Software
    £50000 - £65000 per annum

    Senior Software Developer – Signal/Image Processing

    An opportunity has arisen for a Senior Software Engineer to join an extremely well established design consultancy. You will be working on the latest in Signal and Image processing technology, working on a range of varied requirements usin...
  • SCADA/PLC Engineer
    England, Yorkshire
    Software
    £35000 - £48000 per annum

    SCADA/PLC Engineer

    A leading company in the field of Power Automation is seeking a SCADA/PLC Engineer to join their dynamic team. Specializing in advanced solutions for electrical control systems, this global organization has a reputation for innovation and reliability across critical elect...
Email Me Jobs Like This
Subscribed to similar jobs notifications

linkedin   facebook   yt   ttt

 

Recruiter login

We use cookies to provide you with the best possible browsing experience on our website. You can find out more below.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
+Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
ResolutionUsed to ensure the correct version of the site is displayed to your device.
essential
SessionUsed to track your user session on our website.
essential
+Statistics
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Google AnalyticsGoogle Analytics is an analytics tool to measure website, app, digital and offline data to gain user insights.
Yes
No
LF
essential

More Details